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Restore a purchase

1. Confirm the device is signed into the Apple account originally used for the purchase.
2. Open the same Copilot app you subscribed to.
3. Open its Pro or subscription screen.
4. Choose Restore Purchases when shown.

Subscriptions do not transfer between different Copilot apps. If restoration fails, restart the app, verify the subscription is active in Apple Settings, and try again.

Contact support if the subscription is active but Pro remains locked. Include the app name and device/software version, but do not send Apple credentials or payment details.